You’ll learn:

The rules of the game

• Set guidelines in even the most informal teams and watch performance soar.
• Understand your team’s unwritten rules and how they affect overall team results.
• Identify when it’s time to enforce rules – and when to let players do things their own way.
• Learn the five questions that determine that it’s time to change the rules.

Developing a winning game plan

• Strategize to demonstrate strengths, capitalize on opportunities, cover deficiencies, diminish weaknesses, and get more done in less time.
• Put contingencies in place to ensure a team win.
• Know what criteria to measure to improve performance – and what measurements are a waste of time and energy.
• Master the highly effective “divide and conquer” method for big projects and long-range goals.
• Increase job satisfaction and stop losing key players.

Knowing and coaching the players

• Assess yourself and each player to identify strengths, opportunities, and chinks in the armor.
• Tap into your most effective coaching strategies for the team and individuals.
• Get a quick tool to help you choose coach-able moments.
• Capitalize on subtle opportunities with your “trouble” team members.
• Eliminate the often-ignored pitfalls of your star players.
• Determine whether the team is working to win – or just hoping to “not lose.”
• Get the best return on your training time by giving more energy to highly important activities—even when they’re not urgent.

Playing like a team – not a group of individuals

• Learn why conflict management skills are perhaps the toughest team-building skills you’ll learn – and the most valuable.
• Avoid dangerous perfectionist and super-achiever tendencies that hurt team performance.
• Share information in ways that make others willing to listen, buy into others’ ideas, and cooperate for team success.
• Break the bad habit of “I can do it better and faster myself.”
• Defuse stressors in the work environment that hurt everyone’s productivity.

Celebrating team success

• Identify ways to celebrate – even when you don’t reach the ultimate goals.
• Motivate others to action with small gestures of appreciation and encouragement.