Before the interview

• Break through the resume clutter and get yours noticed.
• Determine – and plan to achieve – your interview objectives.
• Anticipate questions and answers for even the toughest interviewers.
• Use the SODAR system to demonstrate competence.
• Prepare questions that demonstrate your intelligence, experience, and interest.
• Discover ways to use age, gender, and background differences to your advantage.

During the interview

• Appear at ease and in control – even in the first few minutes
• Combat choking in critical moments.
• Learn to navigate the entire interview process – from the first point of contact until the first day of a new job.
• Keep the audience engaged by developing the human touch.
• Avoid common interview mistakes that hurt credibility
  and results.
• Achieve a balance between highlighting past successes without bragging.
• Use a proven four-step system for answering any question.
• Use the 12 most powerful words in the English language.
• Avoid credibility-killing phrases and comments.
• Discover quick ways to tailor your interview to meet the hirer’s expectations.
• Use body language and vocal tone that works for you – not against you.
• Handle the question and answer period gracefully.
• Build charisma, trust, and credibility for truly effective interview.

Negotiating the deal

• Determine what’s negotiable – and what’s not.
• Clarify what you really want from this job – then get it.
• Find clues to tell you the right time for salary negotiations.
• Learn proven techniques – that don’t look and sound like negotiation tricks.

After the interview

• Pinpoint critical do’s and don’ts for the follow-up contact.
• Learn who you follow up with – and how.
• Decide whether to e-mail, call, or write your follow-up message.